Help desk
Phone, Telegram, video — first-line guidance for dispatch.
Services
Service support retainer
Retainer O&M: 24/7 advice, seasonal changeover, BMS trend review, procedure updates and remote crew support. Offices, industry, O&G, hotels and power plants nationwide.
24/7
SLA support
BMS
trends
2×
seasons/year
UZ
nationwide
Systems and plant
Typical equipment and modes we commission — from central plants to BMS integration.
Seasonal changeover
Winter/summer checklists, setpoints, tests, signed act.
BMS monitoring
Monthly/quarterly trend and alarm review.
O&M documentation
Procedures, logs and manuals kept current.
Crew support
Remote backing for maintenance and minor commissioning.
Planned outages
Prep for filter changes, coil cleaning, trials.
Support stages
A clear path from document review to O&M handover with protocols.
01
Onboarding
System inventory, BMS access, contacts, baseline snapshot.
02
Routine review
Contract cadence: trends, incidents, recommendations.
03
Incident response
Remote triage, engineer visit when required.
04
Seasonal campaigns
Mode changeover and shift briefing.
05
Annual report
Incidents, energy, work done, next-year plan.
Typical tasks
Situations we see on civil, industrial and power facilities.
Single engineer risk
External HVAC.UZ backup competence.
Night alarms
Remote triage and shift instructions.
Season change
Structured changeover to avoid typical faults.
BMS offline
Field network diagnostics and recovery.
24/7 production
Agreed outage windows.
Deliverables
What we record in logs and protocols for the client and operations.
Incident log
Calls, fixes, response times.
Trend reports
Energy, comfort, repeat events.
Updated procedures
Matched to your site and team.
Shift training
On your equipment and scenarios.
Industry experience
Sites across Uzbekistan — on site, remote or mixed.
Civil
Offices, malls, residential, healthcare.
Industry
Plants, warehouses, clean areas.
O&G chemical
Process exhaust, hazardous areas.
Hotels
Corridors, kitchens, pools, conference.
TPP
Machine halls, auxiliary systems.
Experience: 24/7 sites — we know sector-specific response expectations.